We do everything
In 2005, two former satellite installers founded our own company with the mission to provide better installation services to the Des Moines metro than the ones we were used to. For 17 years, we operated under the name Satellite City, committed to offering high quality installation and good customer service that we hadn’t seen with so many other satellite providers. In 2021, we converted into city AV, continuing our work in the Des Moines metro
Off the back of Satellite City’s success, city AV comes with a strong presence in the community. We have a staff of experienced consultants well equipped to help our customers understand their home entertainment options. Our highly trained technicians have experience that extends far beyond satellite technology. We offer smart home solutions, custom wiring, home theaters, surveillance systems and whole house audio systems, and more.
When you choose city AV, you are working with a local company, with local employees, who work with local vendors and stand behind their work. We will be here for you long after the installation is complete. We are always happy to take your service and billing questions first– before you try to call the national providers.
We are a DISH Network PREMIER local retailer and DIRECTV authorized retailer, meaning we work directly with both national companies to offer the same programming and equipment at the same price. There is no additional fee for working with a local retailer, but it does come with the peace of mind of having a local business working with you and taking your service requests.
We have thousands of satisfied customers here in the Greater Des Moines Area who would be happy to testify to the quality of work and commitment we offer our customers. Check out our testimonials to see for yourself. When you’re ready, give us a call or stop in our retail location in Ankeny.
Get to know
I started working for a local electronics distributor in 2004. I quickly moved into an outside sales role with them. During my 7 year tenure with them I had the opportunity to learn and sell many different types of electronics, everything from appliances, TVs and even car audio. In 2011 I left the distributor to take a manager position at Satellite City/CityAV, throughout my time here, I have continued to learn more about the industry and have gained a endless amount of experience.
I have learned several customer service and management skills through previous jobs, and with the mentorship of Ryan and Courtney I have gained important knowledge that pertains to this specific industry. I am currently a Criminal Justice student, but when finished with that I plan to add another degree in the business or tech field.
I've been working with customers since early 2001. Ive been on both sides, taking phone calls and making phone calls to get answers and solve problems. Ill find a way to make it work for all of us
I have always been interested in tech from a young age. I take pride in my work and enjoy working with clients to ensure a great customer experience from start to finish. Outside of work a few things I enjoy is camping and kayaking.